Information security policy

We respect and are committed to keeping your privacy private. Please read the Privacy Policy below to better understand the commitments we make to respect and protect the rights of visitors and purchase on our website

a- Purpose and scope of information collection:

We collect, store and process your information for advice, purchase and future announcements. We collect information about you including: Full name, address, shipping address, phone number, Email.

b- Scope of using information

- We can transfer the name, shipping address and phone number to third parties for them to deliver to you.

- We may use the information to advise, recommend promotions, resolve disputes related to the purchase and warranty of the product.

c- Time to store information

Customer information provided on the website: will be stored by us until the end of the warranty period.

d- Address of the unit collecting and managing personal information

Information of customers provided to THACH HIEN will be synthesized on Excel and stored on google driver storage service system.

Your information may be transferred to third parties for delivery to you. Information transferred to third parties only includes: Name, shipping address and contact phone number.

e- Tools and tools for users to access and edit their personal data.

Information you have provided us if you want to edit please email us at:

Address:  15th Floor,  Sonadezi Building, No. 1, Street No. 1, Bien Hoa Industrial Park 1, Ward. An Binh, City. Bien Hoa, Dong Nai Province
Tel:  0986 306 052

f- Commitment to protect personal information of customers

All information of your transactions and personal information will be kept confidential, but in case the law requires, we will be required to provide this information to law enforcement agencies.